Refund and Returns Policy

At Lawn LumiWin, we strive to ensure your complete satisfaction with every purchase. If you are not satisfied with your order, you may be eligible for a refund or return under the following conditions:

Eligibility:

  • Items must be returned within 30 days of receipt.

  • Products must be unused, in their original packaging, and in resalable condition.

How to Initiate a Return:

  1. Contact our customer support team at (888) 477-6763 or support@lawnlumiwin.com to request a return authorization.

  2. Package the item securely and include the original invoice.

  3. Ship the item to the address provided by our team.

Refund Process:

  • Once we receive and inspect the returned item, we will process your refund within 7-10 business days.

  • Refunds will be issued to the original payment method.

Non-Refundable Items:

  • Custom or personalized products.

  • Items damaged due to misuse or improper handling.

For further assistance, please contact us at:

  • Address: Po Box 2192 West New York, New Jersey (NJ), 07093

  • Phone: (888) 477-6763

  • Email: support@lawnlumiwin.com